The provision of IT support has changed dramatically in the last decade, mostly for the better. We can now use innovative cloud services to introduce flexibility into our working practices and improve productivity by engaging on the move.
We can also hire an IT consultant who is based anywhere in the world at a price we can afford. Fr many businesses, their cybersecurity expert is sitting in an office thousands of miles away.
But are there advantages of opting for local IT support? We take a closer look:
Supporting Local Businesses
We hear so much nowadays about the global economy. Because of technology improvements,we can access a whole host of services and products from anywhere in the world. Most businesses generally play a part in the local community, however, and supporting that is an important area of their brand identity.
Hiring a local IT support team, therefore, is seen as fueling the local economy at the same time as getting a service that covers all their needs.
Making it Personal
The tendency with remote IT support is that it can often seem just that, remote. You don’t form a close connection because your IT consultant is so far away.
A local team is more likely to understand your unique needs and have a connection to your community which is important, if not vital. You will often receive a more focused service because of that collegiate sense of belonging. You can also get to know your IT consultant better by meeting face to face and building a stronger relationship.
Larger IT support companies may have a whole host of different priorities. Local ones have just a few and the most important is ensuring that you get the service you really need. When you phone up your IT consultant, you’re more likely to know who they are and can be confident they will handle your problem diligently.