Managed I.T. Services & Support
Let us assume the management and responsibility for the day to day I.T. services to your users including application, network, security and Microsoft 365 cloud management.
SERVICES
What We Do
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Whether you need new servers or whether you want to move to the cloud, our project team can design the right solution for your business and ensure the project runs smoothly, on time and on budget.
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Our advanced ticketing system and friendly, U.S. based, technicians ensure the seamless day-to-day use of your essential technology. We pride ourselves on being available, answering the phone with a live person as frequently as possible.
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Your network is only as protected as your weakest link, so every aspect of the network must be considered. Our security solutions are designed to help firms meet and exceed industry specific compliance guidelines such as CMMC, HIPAA, NIST, and PCI.
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By leveraging our expertise, we can help your company take full advantage of the benefits of Microsoft 365 and Azure Cloud to help reduce costs, improve efficiency, and increase productivity.
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Every business needs to be aware of and control all the mobile devices entering their network or business whether they are provided by your company or part of a BYOD (Bring your own device) program.
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Our TH2 BCDR solution is completely automated, scalable and can be deployed for all business sizes. Your data and server configurations are stored safely and securely using secure 256-bit AES file encryption creating redundant storage and backup images for servers.
Onsite and Remote Troubleshooting
TH2 offers both on-site and remote support to our clients. With our sophisticated tools we can solve most issues remotely which offers a quicker resolution time and is less expensive that on-site support.
If the issue is more of a hardware related issue, that is usually when onsite support makes sense. We have plans that offer the best of both.
Asset Management and Reporting
TH2 can unify device management across MAC, Windows, Linux devices, servers, virtual machines, and network devices. We keep managed systems patched, secured and up to date. We can report on everything from software inventory, specifications of components, to warranty status and purchase dates of systems.
We send monthly executive summary reports with asset counts and the status of the network.
Proactive Network Management
TH2 Technologies uses the latest in remote management and monitoring tools. Our systems allow us to be proactive with our support approach allowing your systems to run more efficiently maximizing your technology investment and increase productivity.
We can monitor websites, firewalls, switching equipment, servers, workstations and anything else that has an IP address.
We're Here To Help!
Orange County
22672 Lambert St. #616
Lake Forest, CA 92630 Sales – 949.235.8743 Support – 949.235.8742
San Diego
2850 Womble Street. #100-221
San Diego, CA 92106 Support – 858.614.6297