More and more businesses are making use of managed IT services, taking advantage of outsourcing certain IT functions to lower operational costs, improve business performance and ensure the highest possible standards of security against cyberattacks and other threats. Could your business benefit from having your IT needs serviced by a managed services provider? Here are a few of the common signs that it could be time for your business to outsource some of its IT services.
- Unhappy staff in your IT department. Many small and medium-sized companies have small – or even one-man – IT departments that can struggle to keep up with the IT needs of a 21st-century business. If your IT department has been showing signs of overwork, low morale or high staff turnover, consider how a managed services provider might help. From day-to-day system maintenance to updates and patches, cybersecurity systems, database backups … outsourcing some or all of these functions to a managed IT services provider can relieve some of the pressure on your internal IT team.
- Other teams complaining about your IT function. It happens all too often: staff in other teams start to complain about your IT department taking too long to do what seem to be straightforward tasks like installing equipment or troubleshooting software or hardware problems. These could be signs that your IT team has more work on its hands than it’s capable of handling; outsourcing some of their responsibilities to a managed service provider can help relieve some of the burden.
- Lack of longer-term IT strategies. If your IT function seems incapable of formulating and enacting longer-term strategies that support your business and foster competitive advantage, it could be that they are so overburdened with day-to-day “firefighting” that they simply don’t have the time to think or operate more strategically. Partnering with a managed IT services provider can allow your in-house team to concentrate on core strategies and functions that will actively benefit your business.
- Constantly having to hire temps. If your business is frequently having to hire temp workers to bolster your IT department, it could be a sign that it is understaffed. A better solution may be to contract some of your IT functions to a managed services provider on an ongoing basis.
A good managed IT services provider will provide a broad range of IT support services that can allow you to free up your business’s internal resources and let you concentrate on your core functions and operate more strategically. With services provided for a fixed monthly fee, many businesses also find that working with a managed services provider can help lower overall IT costs.