Many businesses these days depend upon an effective and efficiently managed telephone system as a cornerstone of their operations. That’s why many organizations opt to have a VoIP (Voice over Internet Protocol) phone system managed by a dedicated IT service provider, rather than working with a large telecoms company.

If you already contract with an external IT service provider for services like network support and IT security then it can make sense to also work with them for the provision of hosted VoIP phone systems. Working with an IT service provider to manage your VoIP phone systems allows them to customize your ISP, servers, network switches and other factors to best match your corporate network’s specifications. This can help to not only prevent calls from dropping, but also ensure the best possible audio quality – the importance of which shouldn’t be underestimated.

By remotely monitoring your network and VoIP systems, your IT service provider can provide 24/7 checking to ensure everything continues to run smoothly. This also means that they can provide immediate remote resolution for any problems that do arise.

There can be clear advantages in having all your IT needs, including hosted VoIP phone systems, handled by a single IT provider under one roof – it streamlines and simplifies the service provided in comparison with utilizing multiple providers for each of your separate tech requirements. A good IT contractor will work closely with you to understand your technology needs and provide the solutions that not only help you achieve workplace efficiencies, but actually deliver competitive advantage.

Here at TH2 Technologies we have years of experience in helping small businesses implement hosted VoIP phone systems that aren’t just reliable, cost efficient and effective for current business requirements, but are also inherently scalable for future growth. Get in touch with us today to discuss how we can help fulfill your organization’s VoIP needs.